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The Keyword Search (also called "Basic Search")
is available by clicking Basic
Search from the FAQ
Refer to this Knowledge Base article for details on the behavior of the keyword search function.
To perform a keyword
- Enter the word or
phrase for which to search.
- Select a Knowledge
Base from the drop-down box (for example, FootPrints Service Core
Public Knowledge Base).
Customers do not have this option.
- Click GO.
searches all fields for the keyword (including Title,
- A list of matching
Solutions is displayed in the main frame or in the pop-up window if you
are searching from an Issue page. Click a Solution to see the Details.